EXCON Salesperson

BRAD REYNOLDS

 is now A

   Finance manager

 at Dealership:

Victoria Dodge Jeep Ram

 Victoria, Texas

MASSIVE  ILLEGAL FRAUD

WARNING! 

CONTACT FTC, FBI, VICTORIA POLICE

  ReportFraud.ftc.gov

  "BOGUS RANDOM  EXTRA FEES"

     WARNING

Have you been victimized by Bradley Houston Reynolds?
(AKA) , Brad Reynolds Victoria, Texas

Continuous FRAUD, 100% Automotive finance fraud

(AKA)  Brad H Reynolds, Brad Houston Reynolds

srmartin01@gmail.com

fubreynolds61@ix.netcom.com

FILE REPORT WITH FTC, FBI, VICTORIA POLICE, MONTGOMERY POLICE, IRS,

 VICTORIA ADVOCATE LOCAL NEWS

https://reportfraud.ftc.gov/#/

FTC Safeguards Guide -

Deadline June 9th, 2023

Victoria Police   361-485-3730.

FBI  361-575-6277

FTC

https://reportfraud.ftc.gov/

Non-compliance can lead to fines of up to $100,000 per violation.

"Federal Trade Commission



If Finance Manager, or Manager(s) claimed aftermarket products purchases are required by lenders, or dealership, or Government Fees, or claimed Government Taxes, requirements to purchase automobiles,

  MASSIVE   FRAUD

     WALK AWAY!

   & REPORT

Stop the Fraud by Finance managers and  Sales Managers.

ALL DEALERSHIP FINANCED CUSTOMERS

NEED TO REQUEST COPIES OF YOUR PURCHASE CONTRACTS FROM YOUR FINANCE LENDER.

When you receive your first payment request from the lender,

Call your

BANK OR "FINANCE COMPANY " AND REQUEST  COPIES OF ALL PAPERWORK.

The Finance lender will Mail or email you all of your paperwork copies they have and used for approval of the loan.

This Paperwork from your Lender is FOR FUNDING THE LOAN  and will prove any forgery's and discrepancies.

Then compare the Contract, Buyers Purchase Order, CASH down or Down Payment, Signatures and all papers you received from the Dealership to your Finance lenders paperwork.

Check all fees both CLAIMED Taxable and Non Taxable check where they were applied on contract,  Check the Selling price and check What Aftermarket products were added. If Manufacture offered a  customer rebate it must be disclosed as down payment with cash down-payment.

For any discrepancy's including fraud, forgery, Signatures, non disclosed products,

Trade values, Dealer Fees, Taxable Fees, Non Taxable Fees, Money, down payment and all unwanted aftermarket products,  buyers order,  any changes in paperwork must have all signatures for each buyer on all papers  

IMPORTANT DO NOT LEAVE THE DEALERSHIP WITHOUT COPIES OF ALL PAPERWORK YOU SIGNED, NO EXCEPTIONS.

Contact and Report the Fraud to the FTC, Victoria Local Police, FBI, and Ken Paxton General Attorney, United States Attorney Monty Wilkinson , Greg Abbott - Governor of Texas, Ted Cruz- Senator, Texas Rep Joan Huffman- District 17,

Geanie W Morrison District 30

https://reportfraud.ftc.gov/#/

13 WAYS DEALERSHIPS COMMIT FRAUD 

LINKS BELOW

https://www.youtube.com/watch?v=nYG7565CxG8

https://youtu.be/3K0rxzWXBys

Research Google Reviews and Facebook Reviews for dealership purchases before you purchase.

https://www.facebook.com/victoriadodgechryslerjeep/reviews/?ref=page_internal&locale=en_GB 

Dealership  removed  the active link  of the cover up the SCAM!

        After questioning amount financed, 

      Customer was told all fees

                           are required by The                 

    DEALERSHIP TO BUY VEHICLE

       & ARE NON-NEGOTIABLE! 

      F & I  FRAUD ! 

     SMART CUSTOMER -  WALKED OUT !

ASK FOR BUYERS / PURCHASE AGREEMENT !

This is a complete breakdown of all charges charge for the purchase of vehicle. --  BUYERS PURCHASE ORDER

Make sure finance manager signs  all documents provided to you.
WHEN NEGOTIATING

DO NOT LET THE  DEALERSHIP DISPLAYED AND USE A FRAUDULENT WORKSHEET AS SHOWN ABOVE!   

REQUEST TO SEE AND WORK FROM THE TRUE BUYERS ORDER.

THE WORKSHEET ABOVE CONTAINS MASSIVE FRAUD.

   FORGERY,

    Deception, Packing and Fees:

    IS

        100%  ILLEGAL ! 

     REPORT THE FRAUD

    TO THE

    THE FTC, FBI AND LOCAL POLICE

    Brad H Reynolds was the Finance Manager

www.facebook.com/victoriadodgechryslerjeep/reviews/?ref=page_internal&locale=en_GBaph   

DEALERSHIP REMOVE LINK

LINK TO LISTING   https://texags.com/forums/46/topics/3272009

"In my opinion, Keating Toyota in Manvel scammed my almost 80 year old parents of almost 20k
My Senior parents had been looking for a minivan (Sienna). Found one online at Keating and agreed to price on email. They arrived at the dealership and were given the classic bait and switch We just sold it 5 minutes ago". They then convinced them that they could get one in the dealership the next day. Claimed it just happened to be coming in.

They agreed on a price that seemed reasonable. They came back the next day and went over the numbers. Everything seemed correct and in order. They were taken to the typical finance upsell foolishness. Refused the add ons. The paperwork was all on an in desk computer screen. The finance guy said he written numbers they agreed on would just be input into the computer. They weren't shown any new numbers on the screen and assumed it was the same as the paper they had been looking at because that is what they were told. They were not shown any changes on the computer screen. They signed it electronically. My dad asked for copies of what they signed. They refused and said they were only allowed to put the paperwork on a thumb drive.

They left and took the vehicle home. When they opened up the flash drive paperwork, almost 20k of scam warranties, APEX GPS etc had been added on. Unfortunately, they didn't tell me they they were buying the car and I was caught off guard by this level of brazen fraud. Preying on elderly folks like this is beyond the pale and makes me sick to my stomach.

Looking at online reviews, this seems to be a common scam they are running. Naturally they are refusing to talk to them or return calls etc. What recourse do they have here? Complaint to AG? Anyone experienced similar with elderly parents?"

Keating Toyota scammed my

elderly parents

TexAgs  Forums:

https://texags.com/forums/46/top

ics/3272009

WARNING OF

FRAUDULENT   ACTIVITY!

 BRAD REYNOLDS, BRADLEY H REYNOLDS:

 FINANCE MANAGER

FINANCE FRAUD

REQUIRED THE REAL CUSTOMER TO

 PURCHASE ALL

"CLAIMED" - (MANDATORY) OPTIONAL products to the

amount of $12,000+.

Then created

TWO FORCED DEALERSHIP STRAW PURCHASES

by enticing the hands-on buyer that,

"You do not want high interest rates".

The Finance Manager

BRAD REYNOLDS

then put both purchases under the

 girlfriend's name only

which led to the so-called

"requirement" of these

apparent "optional" products.

With these forced products being visible on the

paperwork as the girlfriend was signing,

Which caught the attention of the

hands-on consumer, Boyfriend who emphasized that he had

no intention, nor desire to purchase these unwanted

Apex add-ons.

Not wanting to purchase the required add-ons, he

was met with the ultimatum of either purchasing

the vehicle with all fees and unwanted extras, or he

couldn't purchase the vehicle. Manager then states

 when your

new truck comes in he will transfer all products to

his new truck again requiring adding additional not

wanted optional APEX products.

However, the trade-in

was in the hands-on consumer's, BOYFRIENDS name

ONLY! ,

creating

 an illegal trade in, not in purchasers name.

 Committing SALES TAX FRAUD

APEX PROTECTION, INC.

5802 N Navarro St Suite 200,
Victoria, TX 77904

General: (888) 376-8940
Claims: (888) 941-1763
Claims Fax: (361) 485-0562

Info@ApexProtectionPlan.com

https://apexprotectionplan.com/

*REFERENCE DETAILS BELOW

THE REVIEW AND 2 STRAW

 PURCHASE ORDERS,

 USED TRUCK AND NEW TRUCK

  LIST OF DEALERSHIP (MANATORY) OPTIONAL AFTERMARKET PRODUCTS

  ( VEHICLE 2 BELOW INFORMATION )

       PAINTLESS DENT, PAINT AND INTERIOR,  APEX PROTECT GPS, MAINTENANCE, APEX GAP       TRUCK  PURCHASED  --A PRE OWNED

                APEX PRODUCTS ADDED                       $   3,461.00   ( VEHICLE 2)

     1ST AND 2ND VEHICLE CASH  LOST                                             $   3,OOO.00

      SELLING PRICE WAS ALSO INCREASED BY   (VEHICLE 1 )      $   3,000.00

    NEGATIVE EQUITY  FROM TRADE IN       ( VEHICLE 1 )              $   2,700.00

                  TRADE DEPRECATION                                                       $    6,413.80

            TOTAL OF  APEX PRODUCTS         ( VEHICLE 1 )                   $  12,488.00

LESS APEX CANCELLATIONS REFUND TO DOWN PAYMENT       $   -9,597.57

APEX PRODUCTS DEPREATION ADDED       (2 months )             $   2,890.43

               LESS FEES                                                                               $     -665.89 

$66,637.18 TRUCK NOW FINANCING

     $86,995.00

BELOW (VEHICLE 2 )

 NEW TRUCK

STRAW

 PURCHASE

If you run an auto dealership, accounting service, or one of many other

impacted businesses, you may be surprised to hear that the FTC has

broadened its definition of “Financial Institution” to include… you.

Under these new rules, you are now beholden to strict compliance

  standards beginning on June 9, 2023.

And failure to do so could cost you

$46,517 per violation, OR

a seven-figure FTC-backed civil lawsuit, and

reputational damage that can be more costly still.

Non-compliance can lead to fines of up to $100,000 per violation.

"Federal Trade Commission"

Consequences of FTC regulations violation

As we all know that the security of data is utmost important for any individual or company. Hence, it becomes essential for any organization to strictly follow the FTC safeguard rule. And, we can’t ignore the fact that the consequences of not complying with the FTC Safeguards Rule can be serious like:

Your company will be subject to significant fines, and its reputation may be damaged.

As of June 2023, the FTC will be allowed to impose fines of up to $100,000 per violation under updated guidelines.

You may also face lawsuits from unhappy customers and employees, which could further harm your business' reputation.

Non-compliance can lead to fines of up to $100,000 per violation.

"Federal Trade Commission"

        Notice/Awareness. All consumers must be notified that an entity plans on collecting data from those consumers, and that the                entity has policies in place regarding how that data will be used. It varies from state to state, however, as to how much notice an            entity must give.

• Choice/Consent. Consumer must be allowed to opt-in or opt-out of a company’s plans to use/disseminate their data. In other words, “choice means giving consumers options as to how any personal information collected from them may be used.”
• Access/Participation. Consumers must be allowed to see how their data is being used, and they must be allowed to contest any inaccurate or incomplete information.
• Integrity/Security. All entities must take the proper steps to ensure that consumers’ personal data is safe and secure.
• Enforcement/Redress. These steps mean nothing if they are not enforced, or if there is no policy in place for correcting errors and holding entities responsible for those errors.

According to the FTC Act, “Unfair” practices are defined as those that “cause or

[are] likely to cause substantial injury to consumers which is not reasonably avoidable by consumers themselves and not outweighed by countervailing benefits to consumers or to competition” (15 U.S.C. Sec. 45(n)).It is important to note that while consumers suffer losses with regard to deceptive business practices, so do other businesses.

The Federal Trade Commission (FTC) seems to be in full assault mode when it comes to regulating auto dealers. It is doing so by proposing new rules and by entering consent decrees with allegedly offending dealers. 

The FTC defines “junk fees” as “unfair or deceptive fees that are charged for goods or services that have little or no added value to the consumer, including goods or services that consumers would reasonably assume to be included within the overall advertised price.” It is unclear who would make this interpretation and what would be necessary to defend a fee to the FTC.

The FTC has also been active on the rulemaking front. In June, it issued a proposed Trade Regulation Rule affecting auto dealers. The proposed rule was styled to ban junk fees and bait-and-switch advertising tactics. A dealer would have to disclose in advertising and communications a true “offering price” for a vehicle that would be full price a consumer would pay, excluding only taxes and government fees. With this proposed rule, the FTC appears to be particularly pushing the elimination of junk fees, bait-and-switch ads, add-ons with no value, worthless aftermarket product, and mew disclosures to purportedly level the playing field.

The Trade Regulation Rule would also prohibit dealers from charging consumers “junk fees” for fraudulent add-on products and services that provide no benefit to the consumer such as “nitrogen filled” tires that contain no more nitrogen than normal air. The proposal would prohibit dealers from charging consumers for an add-on without their clear, written consent and would require dealers to inform consumers about the price of the car without any of optional add-ons.

In October, the FTC indicated its intention to publish a rule banning junk fees and other practices. The Rule targets unnecessary charges for worthless, free, or fake products or services; unavoidable charges imposed on captive consumers; and surprise charges that secretly push up the purchase price. One way the FTC described these fees was as follows:

Consumers can experience junk fee shock when companies unexpectedly tack on mystery charges they did not know about, consent to, or factor into the purchase. Companies might hide these fees in the fine print, cram them on at the end of a purchase process, or use digital dark patterns or other deception to collect on them. Some companies might claim that they do not charge any fees and then add on fees after the purchase or sign up.

In taking these actions, the FTC made unsupported broad generalizations about auto dealer behavior and undertook to expand its authority under Section 5 of the FTC Act which prohibits unfair and deceptive practices (UDAPs). The FTC claims that disparate impact credit discrimination is a UDAP. This ignores the law where the Equal Credit Opportunity Act (ECOA) is the only federal law on credit discrimination and the U.S. Supreme Court indicated in a 2015 opinion that statutory language like that which appears in ECOA does not support disparate impact but only intentional discrimination.

In taking these actions, the FTC appears to be usurping the legislative process that our Constitution provides to the Congress. The FTC also interprets laws — a power the Constitution confers on the judiciary — to expand its authority in a way that no Court has done The FTC knows that no auto dealer is going to finance a costly lawsuit to strike down its interpretations and there don’t appear to be any trade associations willing to take on the battle either. 

https://www.ftc.gov/news-events/news/press-releases/2022/06/ftc-proposes-rule-ban-junk-fees-bait-switch-tactics-plaguing-car-buyers

Where does the FTC fit in? The FTC is another agency outside of the DOJ. Contrasting to the FBI which focuses on outright criminal activity like theft or money laundering, the FTC is responsible for more subtle issues like deception and ensuring dealerships operate fairly and honestly in the treatment of consumers. FTC investigates issues like honest advertising, proper disclosures, fairness, and transparency. This is done through the “Consumer Protection Unit”.

Further contrasting to the FBI, the FTC can do both investigation and prosecution of car dealerships! The FTC has its own in-house attorneys to handle this. The limitation is the FTC can only prosecute a dealership in civil court, but not criminal court. This means the FTC can only sue dealerships for outcomes like monetary relief and/or injunctions. If an issue merits criminal prosecution (e.g. someone may need to go to jail) then the FTC will refer it to the Department of Justice (DOJ) which can prosecute a dealership in criminal court through the US Attorney’s office."       https://www.linkedin.com/pulse/car-dealership-fraud-deceit-investigation-prosecution-wortman-msc

https://www.ftc.gov/enforcement              Report Fraud           https://reportfraud.ftc.gov/#/

         BRADLEY HOUSTON REYNOLDS                 INDICTMENTS  BELOW

$112,000 ordered    $109,577.00 Balance!   

Cause No 07-02-02097CR

As of this date, 05/08/2024, --- NO Restitution balance of $109,577.00 has been paid by

 Ex-Con, Bradley Houston Reynolds (AKA)   BRAD REYNOLDS, BRAD H REYNOLDS, BRAD HOUSTON REYNOLDS, BRADLEY REYNOLDS, BRADLEY H REYNOLDS,

BRADLEY HOUSTON REYNOLDS,

BRAD REYNOLDS - TIDERIDER 51,

https://twitter.com/tiderider51

tiderider51 - Brad Reynolds

https://twitter.com/tiderider51?lang=en

for any of the 8 victims listed in the 2007 judgement and order  Still after selling 2 homes for $900,000.00 this year, and buying a new home on 9/16/2022 for $394,790.00--$465,700.00

Montgomery 359 District courts:    Provided Document Filed 02/27/2007. 

Updated balance amount on  05/08/2024.

Restitution Department

936-437-6167 

936-437-3758

Case Transactions Summary for :

BRADLEY HOUSTON REYNOLDS

CASE NUMBER 07-02-02097

BALANCE OWED    05/08/2024 

$ 109,577.00 +

http://odyssey.mctx.org/Unsecured/Search.aspx?ID=100

 Statement with NO payout Payments below

Statement with victim's payout

Payments below as of 05/08/2024

Record Count:6Search By: Defendant   Use Soundex: on   Party Search Mode: Name   Last Name: Reynolds   First Name: Bradley   Middle Name: Houston   Date of Birth: 04/05/1985   All All   Sort By: Filed Date   Case Number Citation Number Defendant InfoFiled/LocationType/StatusCharge(s)05-12-11390REYNOLDS, BRADLEY HOUSTON

04/05/1985

12/29/2005

359th Judicial District Court

Adult Felony - Filed by Indictment

Disposed

THEFT OF STOLEN PROPERTY06-01-00773REYNOLDS, BRADLEY H.

04/05/1985

01/26/2006

359th Judicial District Court

Adult Felony - Filed by Indictment

Disposed

THEFT06-03-02739REYNOLDS, BRADLEY HOUSTON

04/05/1985

03/23/2006

359th Judicial District Court

Adult Felony - Filed by Indictment

Disposed

THEFT06-05-04518REYNOLDS, BRADLEY HOUSTON

04/05/1985

05/11/2006

359th Judicial District Court

Adult Felony - Filed by Indictment

Disposed

THEFT07-02-02097REYNOLDS, BRADLEY HOUSTON

04/05/1985

02/27/2007

359th Judicial District Court

Adult Felony - Filed by Indictment

Disposed

AGGREGATE THEFT07-03-03195REYNOLDS, BRADLEY HOUSTON

04/05/1985

03/29/2007

359th Judicial District Court

Adult Felony - Filed by Indictment

Disposed

BURGLARY OF HABITATION

         Bradley (Brad) Houston Reynolds,

                               is on the               

                 Government Watch list

               Reference  6 Links Below:

https://www.chron.com/neighborhood/article/Man-arrested-for-defrauding-on-eBay-9599564.php

https://www.fbi.gov/scams-and-safety/common-scams-and-crimes/online-vehicle-sale-fraud

https://www.justice.gov/criminal-vns/restitution-process

Restitution - Montgomery County District Attorney's Office

https://montgomeryda.com/departments/restitution/

Cause No 07-02--297-CR    Aggregate Theft    BRADLEY HOUSTON REYNOLDS

JUDGEMENT AND ORDER

                                                                                                                          (AKA)

BRAD REYNOLDS, BRAD H REYNOLDS, BRAD HOUSTON REYNOLDS, BRADLEY REYNOLDS, BRADLEY H REYNOLDS,

BRADLEY HOUSTON REYNOLDS,

BRAD REYNOLDS - TIDERIDER 51,

https://twitter.com/tiderider51

tiderider51 - Brad Reynolds

7 + Years confinement in Texas Department Criminal Justice Institutional Division,  Amount of Restitution owed $112,000.   Current Balance without interest and penalties is $109,577 since October 11, 2007.

According to Section 31.09 of the Texas penal code, aggregate theft occurs when an individual commits two or more thefts “pursuant to one scheme or continuing course of conduct, whether from the same or several sources.”

What Constitutes a Lie 

A lie doesn't necessarily have to be an outright false statement. Omissions can be just as dishonest as an out-and-out lie. It's suggested that the education section of the resume is where embellishments are most frequent. This often comes in the form of an individual claiming that they have completed an educational program that they may have only started or never achieved. Embellished titles, exaggerated job duties, altered dates of employment, altered residential history, false references, false creation of income checks, false tax returns and use of multiple cell phones for lies are also common. Then utilizing the Internet to promote the fraud.

                                                                                     INVESTIGATE BACKGROUND!

 Example Below link: 

https://www.facebook.com/BHR40

Claims still working at Sterling McCall Chevy

April 7,2021 -September 2021

Terminated 

Intro

• New Car Sales Manager at Sterling McCall Chevrolet - False Internet Manager
• Assistant Internet Director at Joe Myers Toyota - Fales Sales Person
• Former Sales/ Auto Exchange Manager at Fred Haas Toyota Country
• Studied at Lone Star College- NEVER ATTENDED
• Studied at Oak Ridge High School, Conroe, TX  G.E.D
• Went to Oak Ridge High School, Conroe, TX
• Lives in Spring, Texas, -False Now Victoria Texas
• From Tomball, Texas

2 months at Tomball Honda  Relationship Builder   salesperson

VIDEO  BELOW

Application claims Attended Lone Star College -False, Pending Refund SINCE 2006

PROBATION FROM 2002-2005

CONVICTED JULY 26,2005-JUL Y2013

Cause No 07-02-02097CR

ALL STAR TOYOTA AWARDS ARE FOR SALES PERSON ONLY!

NO SALESMANAGER POSITIONS AS CLAIMED

NO  Military History

High school grad - GED

Claims still married but wife Britney Pelton died November 18, 2020



https://www.dignitymemorial.com/obituaries/tyler-tx/brittany-pelton-9911141

Currently  engaged  as of 9/10/2022

https://www.linkedin.com/pub/dir/Bradford/Reynolds

BRADLEY HOUSTON REYNOLDS

(AKA)

BRAD REYNOLDS

CONTINUOUS LIES AND DECEPTION

Publicity  !

REFERENCE BELOW

LIE

Brad Reynolds, Continuous

 FRAUD,

 100% Automotive finance

 FRAUD



and

Claimed to work in Canada as

 "Business Validation Officer" 

  MANY FRAUDULENT LISTINGS

to cover up his criminal

Indictments

 Canada Revenue Agency !

Reference Case     # 3913931

1-866-809-6841

"NO"

 BRAD REYNOLDS, BRAD H REYNOLDS, BRAD HOUSTON REYNOLDS, BRADLEY

REYNOLDS, BRADLEY H REYNOLDS,

BRADLEY HOUSTON REYNOLDS,

HAS EVER WORKED FOR CANADA REVENUE AGENCY!

   ONE OF HIS MANY FRAUDULENT LISTINGS

to cover up his criminal indictments

Bradley Reynolds - Canada Revenue Agency

LinkedIn

https://ca.linkedin.com › bradley-reynolds-5b003112b

    Additional potential victims 

   of

     Bradley Houston Reynolds

  ( AKA)

                              BRAD REYNOLDS                                                   

    Links Below:

    Some links listed below have  been removed

https://www.instagram.com/tiderider51/

BRADTXCARS@GMAIL.COM

Brad Reynolds (@tiderider51) • Instagram photos and videos

srmartin01@gmail.com

tiderider51   Now claiming he is a football player!

Removed

Brad Reynolds (@tiderider51) / Twitter

https://twitter.com › tiderider51

https://unmask.com/Bradley-Reynolds/2/

Brad Reynolds (@tiderider51) / Twitter

https://mobile.twitter.com › tiderider51 

https://twitter.com/tiderider51/with_replies

https://www.facebook.com/BHR40

https://twitter.com/tiderider51/status/757235781438050304

https://www.dsmtuners.com/threads/for-people-who-think-im-selling-my-car-imposter.191529/

https://rotarycarclub.com/rotary_forum/showthread.php?s=a8008c978ca7f381ac2155d7004c120a&t=18086

https://www.smartbackgroundchecks.com/people/brad-

Reynolds/El04ZwZ3ZQxjBQLkZmpjBGL2AGVm

The warning signs of employee fraud

https://www.aicpa.org/resources/article/the-warning-signs-of-employee-fraud

https://checkr.com/blog/background-check-for-financial-servic

Brad Reynolds (@tiderider51) · Twitter

https://twitter.com/tiderider51

Just got our tickets for the Kickoff game in Georgia! Behind the visitors bench! Bringing the whole family, so we're stoked! Would love to meet and get a pic with @AshtonGillotte @PierceClarkson_ @moneymannquann @ahmari_huggins @JoshMinkinsJr 7/11/2023

fubreynolds61@ix.netcom.com

srmartin01@gmail.com

Bradley H Reynolds does not have a college degree,

Had his name put on a apartment lease,

Establish multiple phone numbers,



Never attended Lone Star Collège

Lone Star College refunded his class deposit money, Year 2006 

Was in custody for other crimes from 2004-2005 for 445 day.

Went to prison in 2006 -2014

https://www.bbb.org/us/tx/manvel/profile/new-car-dealers/keating-

toyota-0915-90061054/customer-reviews

Keating Toyota scammed my elderly parents

43,618 Views | 219 Replies | Last: 2 mo ago by GrimesCoAg95

Righteousgemstone

10:20a, 2/11/22

https://texags.com/forums/46/topics/3272009

"TLDR; In my opinion, Keating Toyota in Manvel scammed my almost 80 year old parents of almost 20k


My Senior parents had been looking for a minivan (Sienna). Found one online at Keating and agreed to price on email. They arrived at the dealership and were given the classic bait and switch We just sold it 5 minutes ago". They then convinced them that they could get one in the dealership the next day. Claimed it just happened to be coming in.

They agreed on a price that seemed reasonable. They came back the next day and went over the numbers. Everything seemed correct and in order. They were taken to the typical finance upsell foolishness. Refused the add ons. The paperwork was all on an in desk computer screen. The finance guy said he written numbers they agreed on would just be input into the computer. They weren't shown any new numbers on the screen and assumed it was the same as the paper they had been looking at because that is what they were told. They were not shown any changes on the computer screen. They signed it electronically. My dad asked for copies of what they signed. They refused and said they were only allowed to put the paperwork on a thumb drive.

They left and took the vehicle home. When they opened up the flash drive paperwork, almost 20k of scam warranties, APEX GPS etc had been added on. Unfortunately, they didn't tell me they they were buying the car and I was caught off guard by this level of brazen fraud. Preying on elderly folks like this is beyond the pale and makes me sick to my stomach.

Looking at online reviews, this seems to be a common scam they are running. Naturally they are refusing to talk to them or return calls etc. What recourse do they have here? Complaint to AG? Anyone experienced similar with elderly parents? "